Energy Aggregation

In November 2009, Glendale voters originally approved energy aggregation programs for natural gas and electricity services. 

These aggregation programs allow residents and small businesses to select alternative suppliers to Duke Energy. The rates secured through these programs are often more competitive than Duke Energy’s “Price to Compare”, which is the default supply rate for natural gas and electricity services. Duke Energy is always responsible for the delivery of your energy, so you will still receive bills from Duke Energy.

Outages and emergency situations should still be reported to Duke Energy at 1 (800) 543-5599.

These programs are ‘opt-out’, meaning that customers have the ability to leave the program and pursue different suppliers for each utility. There are no fees associated with joining or leaving the Village’s aggregation program.

Electricity Supply renewal - summer 2023
The Village has renewed its electricity aggregation with Energy Harbor for 2 years, at a rate of $0.0722 per kilowatt hour, beginning with the August 2023 meter reading date. 

This renewal also offers a 100% renewable energy program option. The energy provided at this rate is produced from 100% renewable resources. This is an ‘opt-in’ program and you should refer to the letter you received for more information on how to enroll.

With this upcoming renewal, it is common for other energy suppliers to attempt to get customers to enroll in their services. These suppliers may contact you by phone or door-to-door promising lower rates. Be very careful when considering these services – often the lower rates are a promotional price that expires after only a few months and the supplier may require a contract with high cancellation fees. 
NAtural Gas Aggregation
February 23, 2024 UPDATE about natural gas rates through the Village Aggregation

In November, Village residents and business owners were notified about changes in the natural gas energy market that impacted the typical savings from the Village’s aggregation program. In an effort to help all Glendale residents and business owners make the best choice for themselves, we are providing updated data about natural gas prices from Duke, and how they compare to the Village’s current aggregation agreement with IGS. The Village’s current aggregation is in place through October 2024.

As you can see in the table and chart below, the price per CCF (100 cubic feet) of natural gas is over 50% higher under the aggregation program for the last several months.


Over the last 15 years of the Village’s aggregation program, the group purchasing power of the communities in our aggregation has resulted in significant savings for enrolled customers. Only recently did this change, with unpredictable trends in natural gas pricing and supply.


Customers have several options, including:  


  1. Remaining in the natural gas aggregation at the current fixed rate of $0.869 per CCF


  1. Contact IGS at 1-877-353-0162 to opt out of the aggregation and revert your account back to the current Duke Energy price


  1. Use to assist you in searching for your own rate. Be mindful of monthly service charges or contracts with cancellation fees if you pursue other suppliers for your natural gas service.


If you have any questions, or need assistance with aggregation program details, please contact the Village Office.

NOVEMBER 22, 2023 UPDATE about natural gas rates through the Village Aggregation
If you are currently enrolled in the Village's Natural Gas aggregation program through IGS, please read the important update below. In order to provide complete information about all options available, we are providing this information from AGE, the Village's aggregation consultant. If you have any questions about this information, please do not hesitate to reach out to the Village Office at (513) 771-7200. Glendale Gas Aggregation Update 2023-2024
The Village’s natural gas aggregation program with IGS Energy offers a fixed rate designed to best compete with Duke’s natural gas price for a two-year term running from October 2022 through October 2024.

If you are with another supplier and would like to switch to the Village’s natural gas aggregation program you should check with your existing supplier for related cancellation fees. After you cancel your existing contract, contact the Village of Glendale. There are no additional fees associated with the Village’s aggregation programs and you may join or cancel at any time.