Duke Energy Gas Line Inspections

In the coming weeks, Duke Energy will be performing gas leak and corrosion inspections in the Village of Glendale. These inspections are required by the US Department of Transportation and are necessary for safe natural gas pipeline operations. Duke Energy has arranged for this work to be performed by Southern Cross, Inc. The technicians working for Southern Cross will be going door to door to inspect inside gas piping and metering equipment.

Customers can call Southern Cross at (888)-694-7284 to schedule an appointment.

Southern Cross technicians can be readily identifiable by:

-Wearing a visible Southern Cross picture ID on the outside of the uniform

-Wearing a visible Duke Energy picture ID on the outside of the uniform

-Having a contact phone number for the customer to call for verification of the Duke Energy inspection

-Driving a Southern Cross vehicle


Notice of Sewer Smoke Testing

The Village of Glendale will be performing smoke testing in parts of the Historic District the week of July 15-19, 2024 to check for improper connections, possible leaks, and other potential issues with the Village’s sanitary sewer system. These issues may allow stormwater to enter the sanitary sewer system. The purpose of this work is to reduce or eliminate stormwater entering the system.

The smoke used in this testing is non-toxic and has no odor. The smoke is identical to what is used in party fog machines. It is not harmful to people or pets. It will be directed into the sanitary sewers from manholes in the street.

You may notice smoke in your basement or home. This is the result of defective plumbing or dry floor drains in your basement. It is recommended that you pour at least 2 gallons of water into all basement floor drains before testing to prevent smoke entering your home.

If you notice smoke from the testing in your basement or home, it is imperative that you contact the Village Office immediately at (513) 771-7200.

If you notice smoke with a burning odor, DIAL 911.

If you have questions about this smoke testing, please contact the Village Office at (513) 771-7200.

Paperless Billing

Did you know the Village of Glendale offers FREE paperless billing for its quarterly utility bills? This convenient option sends your bill directly to your email as soon as bills are generated – no more waiting for it in the mail!

To get started, visit www.glendaleohio.org/utilitybill and select “Consumer Registration” under the Login ID field. From there, enter your name and utility account number from your bill, and an email address and password to login.

Once you’re logged in, simply select “Paperless Billing” from the left-hand menu and check the box on that page. Hit “Save” and you’re signed up!

After signing up, be sure to add “noreply@utilitybillingsystem.net” to your safe sender list.

If you need help signing up, or accessing your bill by email, Spencer in the Village Office would be happy to help!

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